Top 10 Tips for Mobile and Online Banking
To keep your accounts safe, TCCU urges you to take the following security precautions:
- Use strong passwords that have numbers, uppercase and lowercase letters, and symbols. Create different user IDs and passwords for all financial accounts.
- Never use a Social Security number or other sensitive information as a user ID, PIN or password. It can be used to gain access to accounts.
- Think before you reply. Don’t respond to emails that claim to be from the credit union and request personal information. Mark as spam, delete and alert your CU right away.
- Avoid freeloading. Be wary of free software and email attachments from unknown sources. It can expose computers to malware that leads to online fraud and theft.
- Set mobile devices to lock automatically. After a few minutes, unused phones should automatically lock and require a password or PIN to reactivate.
- Use mobile device security features. Leave built-in mobile security features in place. Never hack or jailbreak phones. It opens them up to security risks.
- Update security software. Keep all software, including antivirus protection, updated, and enable firewall protection on your mobile device.
- Encrypt stored data. Use encryption software like Kaspersky on your phone to protect sensitive messages from your CU, pictures of valid checks and other sensitive data.
- Verify text messages. Got a text that appears to be from a CU? Before opening it, call the CU first to make sure they were the sender.
- Get smart about Wi-Fi. Avoid financial transactions over unsecured Wi-Fi networks. Use an encrypted network with a password. Keep Bluetooth off when not in use.