How long does the card take to arrive? A Card takes 5-7 business days to arrive. The PIN is mailed first and the card will follow two days later.
A card can be overnighted at a cost of $50 to our members. The term overnight actually means it takes two days. The production will take place the day after the order and is sent by Fed Ex overnight on the day of production.
How can a member change the PIN? A member may choose their own PIN. They may come in and have a Relationship Banker update the PIN or when they get their card there is a number in the envelope where they can call and change it.
Does the card work in other countries? The Card works most anywhere in the world except for Africa and eastern Europe The card can be deactivated 24/7 by calling our main telephone number.
What are stand in limits? Stand in limits are $700 credit/POS and $300 cash. Stand in limits are rarely in place. “Stand in” means that our system cannot connect to MasterCard.